Our stores in Rhinebeck and Beacon are now permanently closed. 

Our online store is ALWAYS OPEN.  

Customer Service Hours: Mon–Fri: 9–5 (we are closed November 24-27, December 26, January 2 and other national holidays)

Questions about orders: orders [at]

Press inquiries: loopy [at]

Employment: jobs [at]

Wholesale inquiries: wholesale [at] (we open wholesale accounts for stores that sell our yarn, DIY kits and readymade products)

Everything else: loopy [at]

Customer service, wholesale and shipping inquiries: (845) 765-2476 

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